Consumer Choice Award
Winner — 2016 & 2017
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Professional on-site inspections
Detailed estimates by email
Fully insured and qualified
100% guaranteed jobs
Fast and efficient office staff
Dedicated customer service
Family owned and operated
Full time and long term employees
Q: How are estimates priced?
A: Estimate prices are either fixed price or hourly rate jobs. Materials and overhead is always included in the price, so there are no hidden fees,
Q. Can I get a better deal by getting more work done?
A. Yes. Generally there are cost overlaps when doing multiples jobs at the same time, like setting up scaffolding for instance.
Q. Who does your estimates?
A. All the estimates are done by one of our experienced estimators. The owner Dan Bloom, Matt Marshall and Shawna Allen handle the workload.
Q. How soon can I get an estimator to come by?
A. We strive to get you an estimator as quickly as possible, generally with 1-2 weeks. If you submit photos via email or our website, we can get you an estimate even faster. We are experiencing an influx of review during COVID, causing a delay, we thank you for your patience as there are longer than normal wait times.
Q: Do I need to make a deposit?
A: We appreciate getting a 25% deposit when the job is booked to maintain your place on our schedule and to secure materials for your project. The deposit will appear as a credited on your final invoice.
Q: Will the price on the estimate be the exact cost of the job?
A: Yes. The estimate is essentially an exact quotation, unless additional work is added at the clients request.
Q: What forms of payment are acceptable?
A: Cheque, cash or Interac e-transfer. We do not accept credit cards.
Q: What if I schedule a job and then want to cancel?
A: Just call us. We appreciate as much notice as possible, so we can make alternate arrangements.
About the Work
Q: Do I have to provide anything for the job?
A: Yes. Our crews require access to a source of power, running water (outside tap for exterior work) and the driveway is cleared for parking of our vehicles and equipment during the duration of work. If you have any concerns, please contact the office.
Q: What if I don’t have water or power?
A: Water can be brought to site free of charge if we know in advance. If power is unavailable, we can bring a portable generator.
Q: Do I need to be home?
A: No. It’s best if you are home when we start to discuss the work and at the end so you can inspect the work before we leave.
Q: Can you match all brick types?
A: We can get a good match for most of the common brick types. Non-standard bricks are matched in priority of size, colour and pattern.
Q: Can you match my mortar colour?
A: We have a wide variety of mortar pigments to match most colours.
Q: Do you guarantee your work?
A: Of course! All jobs come fully guaranteed unless otherwise specified
Q: How long is your season?
A: Our season is officially April 1 until November 30 – masonry requires a certain minimum temperature. Indoor jobs are scheduled all year round.