Consumer Choice Award
Winner — 2016 & 2017
Q. Do you use scaffold or ladders to access the chimney?
A. We always use scaffolding for all chimney jobs so we can properly access all the areas of the chimney.
Q. Can you match the type of brick on my chimney?
A: We can get a good match for 80% of common brick types. Non-standard bricks are matched in priority of size, colour and pattern.
Q. Can you replace individual damaged bricks on my chimney?
A. Only in certain cases. If the chimney is small or the mortar is hard, replacing single bricks or sections usually undermines the integrity of the masonry. On larger chimneys sections of brick can be replaced on a case by case basis.
Q. What is the most common type of chimney repair?
A. The most common thing that needs to be fixed on chimneys is the cap. The cap sits on the top of the chimney stack and stops water from entering. Cap repairs can consist of replacing it, relaying existing caps, parging/resurfacing, re-caulking and sealing, and installing rain hats or screens.
Q. Can you replace just my chimney cap without rebuilding my chimney?
A. Yes, however the top course (layer) of brick always needs to be replaced when installing a new masonry cap because when the cap get damaged the bricks underneath suffer.
Q. If my chimney is visibly leaning do I have to worry about it falling?
A. Clearly any leaning chimney is a potential safety hazard but there are two important factors. How much the chimney is leaning out of plumb relative to the height is most important, and also how badly damaged it is. If bricks are loose, or all the joints are cracked there is a problem.
Q. I don’t use my chimney? Is it cheaper to deconstruct it or to repair it?
A. Depends on the amount of damage, but if the damage is severe and the chimney is not in use deconstruction is usually a more cost-effective option. Deconstructed chimneys are usually capped just above the roofline.